Presents arrive in the Mail !!!
#1
Presents arrive in the Mail !!!
So I placed an order thru National Parts Depot for some much needed Trans Am resto parts and they arrived today.
When I got home from work I was surprised to find my wife had paid the UPS man over $100. for Customs duty. ......and there were 3 large boxes.
I had only ordered a few little parts totalling about $150. so I was very surprized to see these 3 large boxes.
I opened the first box and discovered a treasure chest of 1968 Chevelle parts.
The second box contained the Chevelle complete carpet set.
The third smaller box was my Trans Am parts.
I will have to contact NPD and arrange to return these to their rightful owner. If I were him, I would be pissed. He lives in southern Ontario about 4000 mi away from me.
.....and they better re-imburse the money I paid for Customs. His parts total came to almost $400.
I like the '68 Chevelle......bet it has a 396 big block. :P
Not sure if it was a UPS or NPD screw up. Either way, someone will pay.
When I got home from work I was surprised to find my wife had paid the UPS man over $100. for Customs duty. ......and there were 3 large boxes.
I had only ordered a few little parts totalling about $150. so I was very surprized to see these 3 large boxes.
I opened the first box and discovered a treasure chest of 1968 Chevelle parts.
The second box contained the Chevelle complete carpet set.
The third smaller box was my Trans Am parts.
I will have to contact NPD and arrange to return these to their rightful owner. If I were him, I would be pissed. He lives in southern Ontario about 4000 mi away from me.
.....and they better re-imburse the money I paid for Customs. His parts total came to almost $400.
I like the '68 Chevelle......bet it has a 396 big block. :P
Not sure if it was a UPS or NPD screw up. Either way, someone will pay.
#4
No, the other boxes had the other guys address on them.
I think you are right and it was an NPD screw up.
I'm going to try and get some free product out of them for my trouble.....and honesty. :P
I think you are right and it was an NPD screw up.
I'm going to try and get some free product out of them for my trouble.....and honesty. :P
#5
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Usually companies handle the internal errors by giving you credit. Now that'* just a thought, I don't know how they're going to repay you.
#6
Senior Member
True Car Nut
Re: Presents arrive in the Mail !!!
Originally Posted by 2000SilverBullet
His parts total came to almost $400.
Either way, someone will pay.
Either way, someone will pay.
but you should really give them to the guy that paid for them. :(
#7
Ding ding ding.....it did turn out great.
NPD came good for the costs by giving me credit and free shipping for my next purchase. Snagged a complete interior carpet set, no charge and free freight...about a $200. value.
The other guys parts are going back to him on Monday. I will have to pay UPS $60. to ship them but the credit will cover it.
NPD came good for the costs by giving me credit and free shipping for my next purchase. Snagged a complete interior carpet set, no charge and free freight...about a $200. value.
The other guys parts are going back to him on Monday. I will have to pay UPS $60. to ship them but the credit will cover it.
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